Add a New Alternate Insurance Company and allocate to shipment

Use this guide to add and configure a new alternate insurance provider in PostalMate.

Add/Apply Alternate Insurance

TECHNOTE #201

🔧 Setup Insurance Company

Navigation:
Tools > PostalMate Settings > Insurance Settings

➤ Companies and Rate Groups

1. Select Companies and rate groups
2. Click Add

1. Enter the Insurance Company Name
2. Click Add to create Rate Groups
• When prompted to save the company name, choose Yes
• Now you are ready to add your rate tiers.

➤ Add Rate Group

1. Enter Rate Group Name (Description)
2. Enter Maximum Amount and Approval Amounts (per provider guidelines)
3. Enter desired Declared Value Ranges
4. Click OK
5. Repeat as needed for additional rate groups
6. Close screens to return to Insurance Settings

🔗 Map Services to Coverage

1. Select Map services to coverage
2. Choose the Carrier Services to be covered
3. Under Default Coverage, select the appropriate Rate Group
4. Click OK to save.

💲 Advanced Rate Settings

Under Advanced rate settings, choose Set rates individually

1. Select the Company
2. Select the Rate Group
3. Enter Wholesale Per Declared Value Unit (the amount you are charged per unit)
4. Click SAVE and Close to now set your retail rates.
1. Close screens to return to Insurance Settings
2. Add your profit margin / markup
3. Select your Alternate Company
4. Click Apply & Save

Note: You can go back into Set rates individually and add a Retail Flat Amount to calculate with Retail Per DVU* amount if desired.

📦 Using Alternate Insurance

• Enter Declared Value during shipment as usual
• On the Add-Ons screen, PostalMate automatically allocates coverage based on carrier rules
• (Example: If carrier includes first $100 free, system adjusts automatically)

🌎 International or Services Without Add-Ons

• For services that have no add-ons, such as DHL (International), Insurance allocation appears on the Review & Confirm screen.
  Note: Check with the provider(s) regarding international coverage.